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Returns and Exchanges

RETURNS POLICY


If you are unhappy and would like to return your product our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in resalable condition.

Refunds (if applicable)
Once your return is received, we will send you an email to notify you that we have received your returned item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted from your refund.

Shipping
To return your product, you should mail your product to: A Colourful Life Unit 2/19 Lakefield Avenue, Lennox Head, NSW, 2478, Australia. You should consider using a trackable shipping service as we do not take responsibility for packages that may be lost or damaged in transit.

EXCHANGES

To make an exchange contact us at hello@acolourfullife.com.au.

To be eligible for an exchange, your item must be unused and in resalable condition. 

Shipping
To return your product, you should mail your product to: A Colourful Life Unit 2/19 Lakefield Avenue, Lennox Head, NSW, 2478, Australia. You should consider using a trackable shipping service as we do not take responsibility for packages that may be lost or damaged in transit. 

Once your return is received, we will send you an email to notify you that we have received your returned item. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.